Wivey Kitchen Pantry
Now open!
How it works
Operating as a membership, pantry shelves are filled with items we buy and surplus food that has been donated – food that would otherwise go to waste.
The food is ‘surplus’ due to a seasonal glut or, for example, a change in branding. We don’t know exactly what’s in stock each week – members can expect a variety.
Pantry members can buy a bag of items worth up to £25. The number of items will vary but will usually include fresh, chilled, and tinned/dried foods, depending on availability.
The pantry is operated by friendly volunteers who are on hand to provide help and cooking advice.
Membership fee
The weekly fee for Pantry Members is £5.00, and membership is for a fixed period of 6 months. We have a limited number of places. Membership is given on a first-come-first-served basis, and space may be limited. To become a member, you must live in the 10 Parishes area.
To apply for membership, please complete this form, and we will contact you within 48 hours.
Location
The Wivey Kitchen Pantry is located in the School Room at St Andrew’s church Wiveliscombe.
Hours
We are open for members on Fridays between 9am and 12 noon.
Non-members are welcome to drop in during these hours to learn more about the Pantry.
Pantry Supporters
We are supported by FareShare Southwest, Wivey Grows and a host of other local producers.
Enquiries
Please email info@wiveykitchen.org if you have any questions about Wivey Kitchen Pantry.
Terms & Conditions
Please read the Terms & Conditions at the bottom of this page before completing the membership application form.
Terms & Conditions
Membership
We operate our pantry using a membership model, with new members joining on a first-come, first-served basis. After the limited membership places have been awarded, all applications will be placed on the waiting list.
Membership is £5 per week and is for those who live in Wiveliscombe or the ten surrounding parishes. We accept cash or contactless payments.
The Local Pantry reserves the right to cancel or refuse membership. If membership is cancelled due to non-attendance, you can reapply but may be placed on a waiting list.
Examples of cancellation include if:
You do not use the Pantry over a three-week period or regularly 'no-show' without notice.
You move outside of the area that we support.
You are found to be abusive towards the volunteers or other members.
Membership is limited to six months so that as many people as possible can benefit from this provision. We will give you at least one month’s notice of your six-month membership period ending and, if needed, will try to support you in accessing other services relevant to your circumstances.
We will also ask you for feedback about the service we have provided so that we can continue to improve the offer. When you leave, either before or at six months, you can request to have your name put back on the waiting list.
Going away or on holiday
If you are going away or on holiday, mainly if it is for more than a week, please let us know in advance. Letting us know at least 24 hours in advance avoids food wastage. If you’d like a friend or family member to collect on your behalf, please tell us in advance (no I.D. is necessary).
Cancelling
You can cancel your membership anytime, and you are not tied to any contracts or minimum terms. If you’re unhappy with the service, please let us know so we can try to find a solution.
Food Information
To comply with food safety standards, members must bring and use their own cold storage bag; otherwise, we cannot give you chilled goods. In such cases, there is no fee reduction; alternatively, you can buy a new bag.
What’s in the bag?
We receive most of our weekly food from our Charity partner, Fareshare Southwest, who collects surplus food from various sources across the Southwest Region. We cannot guarantee we will have the same quantity or selection of food each week. We usually have a mix of fresh, chilled and non-perishable items, although we cannot guarantee this is always possible, and meat is not always available.
Food Allergies and Best Before Dates
If you suffer from any food allergies or intolerances or are unsure about the ingredients in a product, please contact a member of staff. In some cases, we may stock items which are past their ‘Best Before’ date. Best before dates (BBD) are about quality, not safety. When this date has passed, that doesn’t mean the food is harmful or ‘off’; it may not have the same full flavour or texture.
Consent
By applying to join the Wivey Kitchen Pantry, you are consenting to be contacted directly about various topics, including your membership, changes in service, and soliciting feedback to improve the service or new offerings. Your information will not be shared with third parties.
GDPR/Privacy
Your membership information will be stored and processed securely per our GDPR policies and procedures. For more information about how we handle and store your information, please email enquiries to info@wiveykitchen.org